The Traditional Craft is committed to keeping your details private. Any information, we collect in relation to you, is kept strictly secured.

We do not sell or rent any personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us.

The security and protection of our customers' personal information is our top priority and is especially important in our business of fine products. We have a seasoned team of professionals overseeing our operations and have never had a problem with securing the privacy of our customer information.

The Information We Need To Process Your Order

You explicitly provide information via:

New Order

- To process your order, we require your name, phone number, billing address, email address, shipping address and credit card information. 

- We only use this information to create your account and/or to process your order. If any questions arise about your order we will contact you first by email and then, if necessary, by phone.

- We share only necessary information with the third parties that are involved in the order process, such as the financial institution that issued your credit card, the shipping carrier and Traditional Craft customer service representatives. (NOTE: We would be obligated to disclose individual personal information if Traditional Craft  were to be subpoenaed or ordered by a court of law.)

We automatically collect

•          Buyer ID
  
  - Upon visiting our site, we assigned you a unique Buyer ID in the form of a cookie. We use this ID to keep track of your shopping basket during your visit and to identify you as a repeat visitor.
•          Feedback Form
  
  - Should you contact us through our feedback form, we require your name and email address only to send you a reply.

- If you use the form to send comments about your shopping experience at Traditional Craft we may include the comment with your name in our Customer Testimonials section.

•          "Email Newsletter", "Email Special Offers" and "Catalog" Sign-up Features
  
  - Should you participate in these services we will only use the information you provide to promote Traditional Craft  services and products.

- We will not share any personal information with third parties.

Sharing

•          Personal Information is Not Shared Aside from the previously mentioned third parties involved in the processing of your order, we do not share your personally identifiable information with any other entities without your express permission.
•          External Links, our site may include links to other sites. If you decide to follow these links, we are not responsible for the privacy policies and content of these sites. Generally, we will inform you of these links.